Security Guards at Stanley Hotel Have Turned Rogue, Claims Businessman

The Stanley Hotel , Nairobi

Security guards at the hotel detain people over simple tasks like walking into the hotel lobby for meetings and if the other party fails to show up on time, then you are in trouble

By The Weekly Vision

A Nairobi-based businessman has complained to The Weekly Vision of the existence of a ruthless gang at The New Stanley Hotel in Nairobi which claims to be part of the security team at the Five Star facility.

The businessman said the gang has been wreaking havoc on unsuspecting innocent members of the public with threats of arrest and even extortion to avoid being detained.

The businessman approached us a month ago with the complaint, we then started conducting some investigations to establish whether the gang exists as claimed. We discovered that there is a team of three men, always wearing black suits with name tags, white shirts and red ties. They detain people over simple tasks like walking into the hotel lobby for meetings, in unfortunate event that the other party fails to show up on time, then you are in trouble. Never even think of using their washrooms before placing an order as doing so will mean instant detention.

’In my case, the one who remained with me had a tag that merely read “JOHN” in capital letters. John started working on me, giving me options to pay or be taken to the Central Police Station’- Nairobi businessman

 Once detained you will be taken to some private corners within the hotel where there is no CCTV, once there they will identify themselves as the hotel’s security officers without producing any identification cards. The three men start executing ‘their duties ‘as early as 8.30 am. They will levy illegal tax on you for using their facilities before placing an order, the tax ranges from Ksh. 1,000 to 20,000. Depending on how one responds to the ‘arrest’ two of them, bulky in size will pull away leaving only one with a name tag that only shows his first name, no second name sir.

‘’In my case, the one who remained with me had a tag that merely read “JOHN” in capital letters. John started working on me, giving me options to pay or be taken to the Central Police Station’’. “We cannot accept Mpesa transfers, but if you insist we can take you to the hotel cashier where you can pay. If you cannot, there is no option but hustle you over to Central Police for processing to be taken to court” he said. Most detainees have no option but to oblige.

Efforts to get a comment from the supervisor were fruitless as his phone went unanswered. The guard failed to explain to our writer why they only demand cash, not Mpesa.  

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