Doshi Group: How The Manufacturing Conglomerate Has Transformed Lives In The Region

Group’s Chief Executive Officer Hemal Doshi told The Weekly Vision in an interview that the Group’s exemplary customer service and continuous innovation have seen the group grow tremendously over the years

Doshi Group has been at the forefront in the development of Kenya and the East African region as a whole through the manufacturing of high-quality steel and related products. The Group has a presence in the entire East African Community (EAC) member states; it is the undisputed regional leader in the manufacture of steel, electrical, water, hardware and telecom solutions of high quality.

The Group was established in 1930 in Mombasa and has since branched out to other regions of Africa as the demand for its high-quality products grew over the years. Doshi Group has maintained its commitment by consistently offering its customers high-quality products and solutions that conform to local & international standards, complete with ISO 9001:2008 certification.

Doshi Group’s Chief Executive Officer Hemal Doshi

The company is headquarters along Nairobi’s Mombasa road just below the emerging multi-billion shillings Nairobi Expressway, with other operations in Mombasa and Eldoret with a regional presence in Tanzania and Uganda.

Group’s Chief Executive Officer Hemal Doshi told The Weekly Vision in an interview that the Group’s exemplary customer service and continuous innovation have seen the group grow tremendously over the years. Mr Hemal said: “Since 1930 there have been a lot of changes and revolutionary state of the art innovations. For the last 90 years since we started this business as a baby, we have only gotten better. As a customer, you can choose from the over 30,000 steel, electrical, water, hardware and telecom products finished to the highest standard.

Products manufactured by Doshi Group are extremely critical in the construction industry and other related projects, the company’s emphasis on quality, durability, sustainability, reliability and above all affordability as compared to their competitors is the envy of many.

He said that at Doshi Group we build Africa. You just have to get to choose from over 30,000 steel, electrical, water, hardware and telecom solutions in finished precision products not found elsewhere and you are home and dry. Doshi Group is committed to ethical and sustainable business practices through efficient use of resources and environmentally conscious operations as we provide both permanent and casual employment to thousands of people in Kenyans and the region.

The same is done through the multiplier effect to neighbouring countries like fledgling South Sudan, Rwanda, the Democratic Republic of Congo (DRC), Burundi, Mozambique, Zambia and many others who require these products to effectively execute their respective national agendas. “All our activities carried out are governed by policies that ensure extra high standards of conduct that demonstrate a caring, respectful and fair attitude towards all the business stakeholders and our workers to perform to our very best,” said Mr Doshi.

He stressed the Group’s Core Values are entrenched in Quality – The Doshi Group has an unwavering commitment to producing and delivering products conforming to the highest standards to satisfy our customers’ demands to the highest level and it is not going to stop innovating for the best or be detracted from that focus. 

“The Group strives to ensure that all it is business and communication activities with and towards all stakeholders uphold honesty, respect & dignity. He said that equally critical and most important involves the Innovation & Improvement – Driving change and challenging the status quo to meet the customers’ ever-changing needs and expectations are the core driving forces for the Group.

The CEO said that to achieve all that there is no question of compromise until their customers’ demands are fulfilled to their total satisfaction to keep them ticking and the Group ticking 24 hours 7 days a week.

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